Scorecard: Definitions

Metric: A measure to assess performance in a key business area. A measuring about an activity or process that can be used for decision making. Quantitative expression of the process behavior that we can compare with a reference level. If the process is out of control we would observe differences in the baseline and would therefore lead to the implementation of corrective actions.

Initiative: An action plan developed to achieve the objective it is associated to. Several initiatives can support an objective. It consists of a set of tasks, with their corresponding execution order.

Balanced scorecard: A set of metrics and perspectives.

Strategic Map: A visual representation of the strategy and its objectives, organized by the perspectives of the strategy of an organization. In it we observe all cause-effect relationships between objectives.

LiteScorecard: The LITEBI tool in charge of managing the balanced scorecard.

Perspective: Point of view from which we consider or analyse a case (objectives). It consists of a set of objectives.

Objective: Purpose or goal that is proposed to meet  in a defined period of time. It consists of a set of metrics. It also has initiatives.

Task: Work to be done in a certain time.

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